AirBnB
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This Cleaning Requirement Lost Them The Rental [Montana]
Cleaning Rules Costly for Montana Rental: A Cautionary Tale for Hosts and Guests A recent near-miss highlighted how stringent cleaning expectations can influence rental decisions. A prospective guest was prepared to book a charming Montana property, only to be deterred by a checkout policy that required guests to wash all bedding and return it to…
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Host cancels less then 24 hours after many months of being booked
Host Cancels Less Than 24 Hours After Months of Booking Raising a frustration-filled travel setback and seeking guidance Overview: A traveler currently in Rome booked a two-week stay at an Airbnb home and had secured a highly sought-after Colosseum experience that included an underground tour. This particular tour had been on the calendar for many…
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Terrible stay at airbnb and need to leave should I tell host before leaving?
Terrible Airbnb Experience in a Rural Setting: Should I Inform the Host Before Leaving? A difficult stay in a rural area has left me searching for guidance on how to handle leaving mid-stay. Here’s a concise summary of what I’ve endured and the questions I’m facing. What happened during the stay – The host’s behavior:…
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Female host said she was the only person living here but two men just checked in [USA]
How a Host’s Living Situation Should Influence Your Airbnb Booking Traveling for an internship, a young traveler faced a tricky lodging question: what happens when the host’s stated living arrangement doesn’t align with reality? This case highlights why clarifying who will share a rental space matters for comfort and safety. The scenario: – A female…
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I’m handing in my two weeks’ notice as an Airbnb CS rep. AMA!
Title: Why I’m Moving On from Airbnb Customer Support: A Candid Insider Perspective Overview Earlier this year, I spent roughly five months working at Airbnb’s oldest call center partner. In that time, I witnessed firsthand some of the challenges that plague customer support teams, including the push for speed at the expense of quality, a…
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No clean sheets upon arrival, or by midnight. Host tries to gaslight me.
Cleaning fiasco and disrupted stay: A guest’s experience with poor prep and perceived gaslighting Summary A guest shares a disappointing check-in experience characterized by unaddressed cleanliness issues, an unprepared accommodation, and conflicting communication with the host. Despite offering to help with the bed setup and documenting everything through the platform, the guest faced delays in…
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Finding it upsetting that the host keeps walking into the studio apartment straight after barely knocking.
Title: Addressing Unannounced Access and Housekeeper Conduct: A Guest’s Perspective on a Studio Apartment Stay Review-focused article: A guest shares concerns about a host who repeatedly enters a studio apartment with minimal notice and, on at least one occasion, without proper courtesy. In the described incidents, the host knocks once, immediately uses her key to…
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Host cancels 2 weeks before trip to Europe, then reposts listing on different host account. Airbnb support useless.
Title: When a Cancellation Turns into a Price-Gouging Dilemma: A Travel Platform’s Shortcomings and a Family’s Lasting Lessons A recent experience with a popular vacation rental platform left a family frustrated and wary about their future across similar services. After booking a well-reviewed, 1-bedroom stay in Soho, London several months in advance, they faced an…
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‘Private studio’ has a shared wall and connecting door to main house and a stranger (friend of host) walked in while I was there. How should I address this? How many stars would you take off for this in a review?
Title: Sharing a Wall, Shared Door, and a Stranger in a Private Studio: How to Handle an Airbnb Privacy Breach A private studio listing with its own entrance can still be affected by nearby spaces, but what happens when a guest of the host uses an internal connecting door and enters your space unexpectedly? This…
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Host called 911 after we arrived at 4am from the hospital on the second night [US]
Host Called 911 After Arriving at 4am from Hospital on the Second Night A confusing situation has left me uncertain how to proceed. There were no curfew rules for the rental, and I was at a horse show when I sustained a severe injury to my humerus, requiring an overnight stay at the hospital. Because…
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