Hotels and Guest Houses

AirBnB

I don’t usually ask guests for a clean-up fee, but what would be fair for 7 bins and a pick-up truck load because I ran out of bins?

7 bins, a full truckload, and a fair cleanup fee for guests: navigating waste, timing, and expectations A recent guest experience raised an important question for hosts: when is it reasonable to charge a cleanup or disposal fee, and how should it be calculated when waste runs up against limited collection options and tight timelines?…
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Airbnb email: Important changes to house rules [USA]

Airbnb’s Updated House Rules: What Hosts Need to Know A recent Airbnb update streamlines how house rules are presented and enforced, introducing standardized options and a new section for reasonable requests. This change aims to reduce confusion and simplify listing management for hosts while clarifying expectations for guests. What’s changing Standard rules and reasonable requests…
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I had a creep as an Airbnb host and got him off the site

Title: How I Stopped a Problematic Airbnb Host and Stayed Safe While Traveling When you travel alone, safety should come first. This is a cautionary story about a concerning experience with an Airbnb host in Italy and how the platform responded to help protect guests. Setting the scene – A solo traveler arrived in Italy…
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Take a full video of everything when you arrive and when you check out.

Take Comprehensive Video Documentation for Arrivals and Departures In today’s rental landscape, thorough documentation can protect guests from disputed charges or misrepresented conditions. A detailed approach—covering both arrival and checkout—helps ensure transparency and accountability for everyone involved. Key steps for documenting a rental property: – Capture wide and close-up footage of all areas you will…
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Sofa Sleepers are NOT beds. Please stop pretending they are. [anywhere]

Sofa Sleepers Are Not Beds: A Plea for Honest Listings in Vacation Rentals A frequent traveler’s perspective on comfort and accuracy in rental listings For someone who spends upwards of 270 nights a year on the road, choosing where to stay is a critical part of the job—and comfort matters. One recurring frustration is how…
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After 2 years of multiple people from this sub having terrible experiences with an Airbnb host, host will be exposed on the news in July.

Title: Exposing a Problematic Airbnb Host: Behind the Newsroom Exposé Set for July A consumer-driven movement, fueled by diligent online communities, is culminating in a high-profile investigative report about a corporate Airbnb host. After two years of widespread complaints and careful documentation, a major news outlet is preparing an in-depth feature that highlights the concerns…
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Follow up about false/exaggerated review from host who scheduled a 6+ hour pool repair without telling me

Title: Navigating a Lengthy Pool-Repair Incident: Lessons from a Disputed Airbnb Review If you’ve ever hosted or stayed at a luxury property, you know how quickly a single maintenance issue can escalate into a larger dispute. This post shares a detailed account of a recent experience involving a long, unanticipated pool repair, a review that…
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Just had a guest “sneak” about 10 extra people into the house via side door.

Title: Handling Unapproved Guests: A Professional Guide for Hosts to Address Unauthorized Visitors A large, popular venue can attract wedding parties and other gatherings, but it also comes with the responsibility of enforcing occupancy and safety rules. When a booked stay matches a specific number of guests, any additional people who arrive unannounced—especially through unauthorized…
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After reading all the posts on here, I’ve removed all the fees!

Title: Transparent Pricing: Eliminating Cleaning Fees on Airbnb In recent discussions about Airbnb pricing, many hosts have weighed the impact of cleaning fees and other guest charges. After reviewing the conversation and exploring practical options, I chose to remove the cleaning fee from my listing. I also discovered an Airbnb setting that lets hosts present…
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I’ve only had great experience with AirBnB as a guest since implementing these iron rules:

Title: Practical Airbnb Booking Guide: How Careful Choices Can Elevate Your Stays If you’re using Airbnb, a few disciplined habits can help ensure consistently positive experiences as a guest. Below is a professional, reader-friendly approach distilled from firsthand observations. What to prioritize when booking – Prefer entire homes: Focus on listings that offer the entire…
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