AirBnB
-
![Guest demanded full refund on 1 day stay and damage over $2k worth of property [USA]](https://hotelsandguesthouses.com/wp-content/uploads/2026/10/pexels-photo-7820359-1.jpeg)
Guest demanded full refund on 1 day stay and damage over $2k worth of property [USA]
Title: Handling a 1-Night Booking where a Guest Demands a Refund Amid Major Property Damage Content: Occasionally hosts accommodate a one-night stay to help families save for a larger trip, such as a Disney getaway. In this instance, a family requested a single-night reservation. Just before checkout, they sought a full refund, alleging our property…
-
Host increased the price after I mentioned a popular music festival in initial message
Host raised price after mentioning a popular festival in initial message Overview A guest recently encountered an unexpected pricing change after sharing travel plans with a host. After identifying an attractively priced rental, the guest reserved and paid for the property. A couple of hours later, the host informed them that the weekend would be…
-
Taken aback by a host asking me not to leave a review
Taken aback by a host requesting no reviews: a case study in Airbnb etiquette and policy A recent stay in an upscale Edinburgh Airbnb left a guest both impressed by the space and puzzled by the host’s behavior. The apartment was stylish, expensive, and had earned hundreds of five-star reviews before the guest even checked…
-
Airbnb owners have asked me to do a 16km round trip to pick up the keys…
Airbnb Key Exchange: When Hosts Require a 16km Trip for Pickup A recent experience has left me wondering what’s considered normal for key exchanges when staying in an Airbnb. In this case, the host asked me to make a 16-kilometer round trip to collect the keys from a different city than where I’m staying. Is…
-
![Booked a one night stay well in advance and received this message from the host [USA]](https://hotelsandguesthouses.com/wp-content/uploads/2026/10/pexels-photo-6044255.jpeg)
Booked a one night stay well in advance and received this message from the host [USA]
Title: When a Host Reaches Out About Policy Glitches: A Case Study in Airbnb Reservations A recent experience highlights how a seemingly small hiccup with a cancellation policy can ripple through a booking, especially when a single-night stay is involved in peak times like summer concerts. Context – The guest secured a one-night stay well…
-
$200 cleaning fee & I got a negative review from the host because I didn’t vacuum and clean the toilet.
Title: The Hidden Costs of Cleaning Fees: When House Rules Don’t Align with Guest Experience A recent experience with a month-long stay highlights a common tension in short-term rentals between cleaning charges and guest expectations. The host in this scenario charged a $200 cleaning fee and subsequently left a negative review, claiming the unit was…
-
Host accusing me of leaving a sugar glider in AirBnB
Title: Host Accuses Guest of Leaving a Sugar Glider in an AirBnB, Then Confirms It Was a Flying Squirrel A recent stay at a charming cabin—booked through a rental company for the owners and listed on AirBnB—turned into an unexpected dispute after checkout. I, along with my boyfriend and parents, enjoyed a few days in…
-
Old man opened bathroom door while shower was running and saw me naked
Title: A Harrowing Airbnb Experience: Unauthorized Entry, Privacy Violations, and Next Steps A recent guest experience involving an Airbnb stay highlights serious concerns about privacy, safety, and proper procedures for handling unexpected inspections. What began as a routine hotel alternative turned into a distressing incident when an uninvited entry occurred during a private moment, raising…
-
![Trapped for three hours in apartment hallway after following checkout procedures [Barcelona, Spain]](https://hotelsandguesthouses.com/wp-content/uploads/2026/10/pexels-photo-33197278-1.jpeg)
Trapped for three hours in apartment hallway after following checkout procedures [Barcelona, Spain]
Trapped in a Barcelona Apartment Hallway for Hours: A Case of Checkout Procedures and Lost Vacation Time Summary A couple staying in a small Barcelona apartment encountered a serious safety and accessibility issue after following the listed checkout procedures. The exit door was deadbolted from the outside, leaving them confined in a narrow, short hallway…
-
If you’re going to do shady stuff, don’t be obvious
Title: When Guests Bend the Rules, Clarity and Courtesy Matter As a host with a comfortable 3-bedroom home in a historic neighborhood, I focus on reliable, comfortable stays for travelers—not luxury getaways. I’ve learned firsthand how easily rule-breaking can backfire for everyone involved. Here are some real-world observations that highlight why transparency and respect go…