AirBnB
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What’s the most “over the top” thing you’ve be asked to do by a host or guest?
What’s the Most “Over the Top” Request You’ve Seen from a Host or Guest? One memorable example came from a host on an island near Stockholm. Upon arrival, guests found a handwritten note explaining that, at checkout, they were responsible for cleaning the cottage’s roof gutters (eavestroughs) and washing the exterior windows. A ladder had…
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What is the point of cleaning fees if I’m required to do all the cleaning? [USA]
What’s the Point of Cleaning Fees When Guests Are Asked to Do the Cleaning? [USA] I’m planning a short trip and considering an Airbnb instead of a hotel. The nightly rate is $182 for two nights, but the total comes to about $730, with $230 listed as a cleaning fee. That part makes sense on…
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The host misrepresented the listing location and its proximity to the beach and boardwalk in the description. Should I contact AirBnB?
Title: Addressing Misleading Listing Details and Potential AirBnB Support: A Case Study from a Jersey Shore Stay During a recent four-night stay at a Jersey Shore property booked through AirBnB, our experience fell short of expectations due to several issues, including cleanliness, supplies, and, most notably, a misrepresented location relative to the beach and boardwalk.…
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Guest didn’t inform us of pet and the dog crapped all over our rugs
How to Handle Hidden Pet Policies and Damages in Short-Term Rentals Renters sometimes bring pets without disclosing them or paying the appropriate pet fees, leading to unexpected damage and costly cleanup. A recent guest did not inform us about a pet or contribute to the pet fee, and then claimed she would pay the fee…
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I probably won’t use AirBnB anymore after my most recent stay.
Title: Rethinking Short-Term Rentals: Why Transparent Pricing and Clear Expectations Matter for Travelers A recent experience highlights a growing frustration among guests regarding pricing structures and host expectations on popular short-term rental platforms. While sharing this perspective, the goal is to encourage better practices that benefit both guests and hosts through clarity and fairness. Rising…
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Host gave me an address 30 minutes from the listing
Title: Address Mix-Up: When a Listing Isn’t Where You Expected A recent Airbnb booking turned into a weekend planning headache after the host provided an address that was 25 minutes away from the listing—and in a different city. I had organized a full weekend for 12 friends visiting from out of town, with walking-distance access…
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Booked an apartment for next day, host immediately send message asked me to cancel
Booked an Apartment Tomorrow? A Cautionary Tale About Host Cancellation Demands and Refund Uncertainty A recent experience with an online booking platform highlights the complexities that can arise when a host asks a guest to cancel a reservation, especially when the check-in window is close and price dynamics shift due to a holiday. What happened…
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After 4+ years hosting, I finally got my WTF review…
How to Handle a 3-Star Review: Lessons from Year 4 of Hosting After more than four years of hosting, I recently received my first 3-star review. While the rating itself isn’t disastrous, the reviewer’s feedback felt counterproductive because it lacked constructiveness. The guest wrote: “There’s a train track nearby that caused intermittent noise throughout the…
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Misleading bedroom and bathroom pictures – What should I do?
Title: Handling Misleading Listing Photos on Airbnb: What to Do When Reality Doesn’t Match the Pictures Overview Online vacation rentals rely on photos to set guest expectations. When listings show rooms and bathrooms that look spacious, well-appointed, and spotless, yet the actual space falls short, it can be frustrating and disorienting. This article outlines practical…
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Can’t shake the feeling that my Airbnb host is creepy.
Title: Addressing Safety Concerns with an Airbnb Host: When to Seek a Refund and Early Exit Overview: This article discusses a situation where a guest feels uncomfortable and unsafe with an Airbnb host who also manages additional rooms in the same property. It covers warning signs, privacy and safety considerations, and practical steps for requesting…

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