What’s the Most “Over the Top” Request You’ve Seen from a Host or Guest?

One memorable example came from a host on an island near Stockholm. Upon arrival, guests found a handwritten note explaining that, at checkout, they were responsible for cleaning the cottage’s roof gutters (eavestroughs) and washing the exterior windows. A ladder had been provided for this task, and the host actually lived on the property.

In addition, the host sent a text urging guests to “pay it forward” by buying charcoal for future guests, noting that multiple bookings were expected in the coming week and that everyone would want to grill. Charcoal was listed among the listed amenities, but it hadn’t been supplied for this stay. The host even shared a link to a local store’s sale on 25 kg bags of charcoal. When guests declined, they received a passive-aggressive message suggesting they were ruining other vacations.

The outcome? The guests chose not to comply, and the issue ultimately went nowhere.

Thoughts for travelers and hosts:
– Clear expectations: Ensure checkout duties are clearly communicated before booking, with a reasonable scope and timeline.
– Fairness and practicality: Requests should align with the guest experience and reasonable care of the property, not place an undue burden on guests.
– Communication style: If policies or desires change, communicate them respectfully and considerate of guests’ time and budgets.
– Amenities transparency: List what is truly included (and what isn’t) to avoid misaligned expectations and follow-up pressure.

If you’ve encountered similarly bold or unusual requests in your travels or hosting experiences, share your story and how you handled it.