Title: Practical Hosting Tips from a Year-Plus of AirBnB Stays

Over the past year and a half, I’ve rented AirBnBs across seven countries on two continents. I’ve stayed in a range of spaces, from standout apartments to a few that fell short of expectations. Based on my experiences, here are four practical recommendations for hosts aiming to improve guest satisfaction and boost listing performance. Some ideas may seem obvious, but they’re surprising how often they’re overlooked despite significant investment.

1) Create a clear, guest-ready instruction sheet
Provide a concise, printed guide for anyone moving into the space for the first time. Post it somewhere in the apartment where guests will see it. A useful sheet should cover:
– WiFi password and how to connect
– How to dispose of trash and recycling
– Operate appliances that aren’t self-explanatory
– Access to amenities (pool, gym, laundry, etc.)
– Preferred check-out procedure and where to leave keys
– Local tips, such as the nearest grocery store and other essentials
– Practical safety and daily-use notes (for example, whether tap water is safe to drink, where to purchase bottled water, and whether toilet paper should be flushed or disposed of differently)
– Any language considerations: consider translating the guide into English or the language your typical guests speak

2) Match the number of keys to your occupancy
If an apartment accommodates multiple guests, provide enough keys so everyone can come and go independently. A single key often leads to inconvenience or lockouts, particularly for longer stays. If you’re unable or unwilling to offer a key for each guest, be transparent about this in the listing so guests can factor it into their plans.

3) Ensure the kitchen is truly functional
Many guests choose Apartments over hotels specifically for the kitchen, but the experience often falls short. To avoid disappointments:
– Test the kitchen by attempting to cook a meal during your own stay. This helps reveal missing items that aren’t obvious from the listing.
– Ensure basic cookware and tableware are present: knives, plates, bowls, cutting board, frying pan, spatula, pots, utensils, cups, and mugs.
– Stock essential basics such as salt, pepper, and cooking oil if feasible (these aren’t strictly required but are highly appreciated).
– If your kitchen is limited to a hot plate or microwave, state that clearly in the listing so guests know what to expect.

4) Send clear arrival and check-in instructions a day early
Provide guests with precise, easy-to-follow directions before their arrival to avoid confusion.
– Do they need to ask the doorman for access or is there a keypad or smart lock?
– Should they message the host upon arrival, or can they proceed directly to the unit?
– What is the exact check-in process and timing?
– Are there entry requirements or steps guests should know before they reach the property?
Having a detailed plan available the day before arrival reduces stress and helps guests feel welcome from their first step inside.

Closing thought
Thoughtful, proactive preparation can significantly enhance the guest experience and improve your listing’s reviews and performance. Small investments in clear instructions, appropriate access, a genuinely usable kitchen, and smooth check-in procedures go a long way toward making every stay more comfortable and memorable.